I've been with BOA for 20 years - Restructuring and down sizing I've learned my fate if near. SV getting ready to get let go - anyone know what they will offer? A 1 Year salary maybe??

I had all the documents drawn up, scanned and e-mailed them to the Bank Manager to again confirm this was in order, no response, a phone call to the US again, and once again his assistant advised the documents were in order and gave me the address to FedEx the documents to. This was done, the tracking no sent via e-mail. I eventually received a call from the Assistant to advise that the documents had arrived and the transaction would be processed either that day or the following day. The following day I received a call from the Bank Manager to advise that the documents were not acceptable and I would have to go to the US Embassy to have the Instruction Letter Notarized by them! This would now entail a 3 hour trip, an appointment with the US Embassy, the cost of the Notarization, the cost of yet again sending documents via FedEx, not to mention the time delay - this has taken 17 days already and I am no further in getting my money.

In total frustration I emailed this entire saga to every e-mail address for BoA I could find, within 4 hours I received a phone call from a Bank Manager in Miami apologising for the problems and advising that they only way to get my money would be to send a written instruction via FedEx together with Proof of Identity.I was told by the Bank Manager he would e-mail confirmation of our discussion which never happened. I already got a copy of my ID and Passport notarized at the US Embassy at a cost of US$50, but by now was back in my hometown which the closest embassy is a 3 hour trip. I sent an e-mail to the Bank Manager confirming our discussion, what documentation was required and the I would get the Letter of Instruction stamped by my local Police Station in the form of an affidavit, no response to my e-mail was received so I called the Branch and was told by the Branch Manager's assistant this was in order.

A SecurePass can only be sent to a US Cell number which you cannot get in SA. After transferring US$1000 my account was blocked and the transaction cancelled, numerous expensive calls to the Callcentre later I was told that they only way to do this was to get someone in America to receive the SecurePass on their phone and give me the code. More calls later I transfer is larger amount via online banking only to have it yet again cancelled and my account blocked. After contacting the Fraud Dept was I told that they assumed it was fraudulent activity on my account and they would not let the transaction go through, the only way to get this sorted would be to visit a branch of BoA in person. Considering I am in South Africa and not intending to return to the US this would be exceedingly difficult. I contacted the US Embassy in SA, the local office of Merril Lynch - the only office in SA remotely connected to BoA, as well as the local Reserve Bank, all giving the same response contact BoA

I am a South African and worked for a Cruise Liner Company for the past 6 years sailing out of America. During this time Bank of America recruited crew members to open accounts with them for their earnings. I have since returned to South Africa and am now trying to access my money. Before leaving the US I went to a Branch of BoA in Miami and asked for information on how to transfer funds to South Africa and was given a piece of paper with the Swift code for BoA and was told that this would be a simple process. After opening a Bank Account in South Africa I went to the Foreign Exchange Dept and was told by them that they could not assist and I would have to initiate the transaction with BoA as the money was with them. After contacting the call centre of BoA I was told that I could do this online. I then attempted to transfer money online only to find that I could not transfer an amount over US$ 1000 without a SecurePass and every transaction would cost US$35.