Have any readers dealt with BOA's mandate to purchase flood insurance in amounts that exceed the actual principal owed and, if so, how have you navigated these waters? I concur with every acerbic comment about BOA's customer service on this board, expressed elsewhere, but wonder if others have had to deal with BOA's inept team of thousands in order to have them remove the "lender placed" flood coverage after showing proof of coverage and pursuant to the rocket scientists in its insurance department tacking on an escrow payment that they either cannot, or will not, remove.

Thanks.