Your right... no one knows what to do. The average phone calls go 4 departments. I get asked the same info. Over and over. They don't know what each departments knows. The house was the final straw on our marriage. We are divorced now. Thanks you BoA. We have moved on. We have not lived in the house for 20 months. There has been no power in that time. We owe $33,000.00. Its last value was $98000.00. We/I have exhausted all options. Our divorce papers say the house problems are still our problems. Its still in both our names. We have to live with whatever. I decided 10 months ago to ask for foreclosure. She will not deal with short sales or anything. At least bankruptcy they can run a ad in paper for 30 days. I haven't known her location in 9 months.
They said even though its been abandoned. 20 MONTHS....they can't just go foreclosure. I expressed my concerns about vandalism and the house was deteriorating quickly. I live in this small town and hate to see anything happen to it. I even asked to do my own yard since I have a lisc.Landscaping and construction business. I do foreclosure cleanups for another company and the answer was no!. No one in BoAs knows what to do. The house at 850 north maple Adamsville Tn. Still falling down slowly and bankruptcy maybe 6 months at the earliest. I have even offered to buy under my corporation and still. No!!!! What the hell is this company allowed to stay in business.
Any ideas....dave_orman@ charter.net

I was fired from BOA last week and was also a MLO because i did not lock enough loans even tho they did not have adequate personnel to process them.  What this person is saying  100% true and I would be willing to testify in court.  My wife is terminally ill with cancer.  BOA cancelled my medical insurance the very next day without even telling me.  These guys are BAD news...would love to see a classs action started

i bet they fired you by email too didn't they?

So, unvalued, why don't you start a thread and tell us your story? It's always interesting to hear fresh tales of corrupt practices and incompetent customer service especially from people who can form complete sentences.

I have 2 loans that were originally Countrywide. 1st mortage and a HELOC whcih I used for upgrades on the home. At the time I had relocated to Dayton, Ohio for a job in 2004. After a year, I got laid off. Found another job in Cincinnati while living in Dayton. After another year business went south. It was a company which supplied the Automotive industry. Could not find another decent job there.After a couple months of unemployment, decided to go find work in another state. Relocated to Florida and put the house in Ohio up for sale. Could not sell it. After I depleted all of my savings, I rented it. In 2 years the company in Florida cut back. Relocated to Houston TX for work. Still had the house rented. I bought this house in 2004, it is now 2012, rented it from 2009 thru close to the end of 2011. The last renters notified me they were going to quit paying me rent and thus I could not pay the bank. My savings are already gone. I saw this coming and went to 4 local Bank of America locations here in Houston to discuss the matter and see what my options were. They obtained the loans from Countrywide. They would not even talk to me about it. At the time I was paid current and they said everything was fine and I would have to call thier mortage department, and I did. They reffered me to the short sale department. They were no help. I do not need a short sale, payments are current. I explained the situation and that I did not have the money to cover it and the problem was coming shortly, they ignored it. Well once the paymenets quit coming in (September 2011) I did not have the money to make the payments. Called them repeatedly. Finally once I was 2 months behind the started to pay attention. They knew I had moved to try to find work in 2006, this was in 2011 and I had moved 2 times since and lived in another state (Florida then Texas). Siad I need to apply for the refi. The programs were for home retention and this was no longer my primary residence which disqualified me from all of the programs and they knew this but BOA required me to do it anyway even knowing it was a waste of time. Needless to say, this was a waste of time. Then they sent me the paperwork for a cooporate short sale thru REDC on Jan 27th 2012, I filled it out and mailed it Jan 28th 2012 and put the house on the market again, for the 3rd time at the end of 2011. We recieved an offer on 2-18-12. I called REDC to notify them we had an offer and requested they advise. They informed me they did not recieve the documents in time and the case was closed.

BULLSHIT. The documents were mailed from Houston Texas in 1-28-12 to Plano Texas and due back 2-8-12.

REDC told me to fax and e-mail the form back to them and they would reopen the file which I did and instructed me to call back in 24 hours. I requested them to send comfirmation upon reciept, they did not. I called in 24 hours, they siad they had not recieved call back in 48 hours. Called back, they said it was under consideration, call back in 24 hours. I did. Then they said the file was closed and they could not reopen it. The were going to request the file be closed and they would reopen it once the file is closed. They also stated the Coorporative Short Sale may not be available because I did not meet the requirements. I met all of the requiremnets. What is going on here?

Now they tell me that if they cannot get a Cooporative Short Sale they will open a standard short sale.

Keep in mind I send a copy of the sales contract for the house with the forms. We have someone who wants to buy the home. This bank is the most incompentent enity I have ever seen. They are going to sit around and miss a buyer for the home while they are jerking me around. Oh and buy the way, recieved a Bill for $458 for foreclosure yesterday which also stated I may be eligable for a short sale.

Who is in charge of these IDIOTS ???  

 

 

I'm sure this will not make any difference to BofA.  But, My boyfriend is in the service.  He divorced his ex 3 years ago and they still own a house in which the courts said, as long as she lives in the house, she makes payments but if the house sells, they split any profits.   She stopped making payments, still lives in it.   He contacted BofA and asked for a short sell or loan mod.  BofA has promissed for 2 years to send docs, they never do.   The house is under his VA loan and if he defaults he cant get another VA loan but BofA still get paid.  

BofA, after 2 years of no payments will not send docs for modification or short sell.   There is more than $50k in back owed payments and they havent reported it to the credit beaures.   That part alone sounds like fishy business and reaks of shady!