I called to inquire about a balance transfer to lower my interest on another card. I carry debt on 3 of 12 cards, 31% of my available credit with a credit score in the high 700's. I have never been late, I pay more than the minimum and had just paid $6000 on a $12200 balance with BofA. After speaking with the first woman she lowered my limit by $14000 effectively lowering my credit score. After speaking with Amy Edwards she said it wasn't about my score or my perfect 12 year history with their company, it was the numbers.
This company was the worst as far as needing to be bailed out by the taxpayers yet squeeze us once they are back on top. Ms. Edwards stated that my being a customer was very important to them. Can someone explain to me where I was important.
I'm paying off the additional $6000 and closing this account. I will never deal with BofA again and have started working on my family in California to move to Wells Fargo.
I seriously hope that people get fed up with Bank of America's attitude of screwing everyone regardless of our history or not.
This is the first of many posts I will be placing wherever on the internet that I can about this company. When I call to close this account and they tell me how sorry they are to lose me I swear I'll scream!
It looks like you're new here. If you want to get involved, click one of these buttons!