To whom it may concern - Bank of America Credit Card Message Board Discussions on Bank Of America Sucks : Official Bank of America consumer opinion site :

lolatyourAPR

No one forced you to apply for a credit card.
No one forced you to activate and use your credit card.

YOU WILLINGLY PUT YOURSELF IN THE SITUATION YOU'RE IN.

You should be grateful that Bank of America let you BORROW (key word here, kids) funds. You are not entitled to a credit card/credit line. It's something that you must earn and maintain in good standing. Just because they initially gave you a credit card with a $10,000 limit doesn't mean that's it's going to stay that way for life. Keep in mind that credit analysts that determine APRs can see your entire credit profile. This includes your external revolving debt, FICO, payment history, etc. Bank of America has the right to lower your credit line to whatever they feel is suitable based on your credit profile.

Think of it this way...would you let someone borrow money if you knew there was a chance that they wouldn't ever pay you back? I'm sure most of you wouldn't unless you're stupid. Now, would you let someone borrow money that was having trouble paying other people back? No, right? If Bank of America wanted to fall under like many other big banks have, they'd leave all of your credit limits where they are regardless of your irresponsibility with money that is NOT yours. They'd also waive every late fee, every over limit fee and reinstate and extend promotional rates for everyone. Yay! Let's all be irresponsible and then call BOA so they can wipe my @ss and hold my hand through my financial struggle! woo! :roll:

A promotional rate is just that, a promotional rate! If BOA extended everyone 0.00% rates and reinstated them every time they expired you wouldn't even have the luxury of even having a credit card! BOA would be struggling to stay afloat.

Please keep in mind that BOA will waive a late fee or two depending on the situation as a courtesy. Not because they have to but because they understand that we're all human and we all are forgetful at times and make mistakes. After your first late payment/fee you should all be more concerned with making payments on time. You can make payments online, through the mail, over the phone and in banking centers! There is no excuse. I understand that seeing a late fee on your account is upsetting (it's happened to me before but I clearly understood that it was MY FAULT) but it's no one's fault but your own. You had time to charge your card but you couldn't make a minimum payment?

Yes, I work for BOA and I love my job. At times it can be frustrating trying to calm down irrational customers but not every customer is an angry one. A lot of calls that I get are positive calls and guess what? There are customers out there who take responsibility for their actions! I know, I know. They should be role models for you greedy people that want want want but can't own up to your mistakes. Yelling at the people on the other end of the phone who are there to HELP you will not get you anywhere. Demanding customers will also never get anywhere; at least not with me.

The next time you think about calling the number on the back of your card because of something negative that YOU caused on your credit...

STOP, calm yourself down and think about who is really to blame.

Oh and stop threatening to take your business to Citi Bank because they're offering you a promotional offer for 0.00% because if you REALLY had that promotional offer you would have taken it right away wouldn't you? :lol:

Alphacenturi

lolatyourAPR and all you B of A low lifes - listen up clearly.......

B of A seduced most customers into credit cards by deceptively low interest rates and fine print nobody reads. Who the hell cares how and why. Get off your damn high horse.

Answer this question - did B of A accept BILLIONS from taxpayers to bail them out? Yes or No? It is none of your damn business how or why customers have debt. These customers are in financial trouble and need help - yes , the kind of help your communist company eagerly accepted from the government........

How can some 10 dollar an hour teller, customer service rep or collections department worker get on here and start telling the American public they were wrong for taking out credit cards. Wait until you get laid off... oh yeah, it's coming. And when all of us get tired of your banks bullshit and refuse to pay any credit card debt at all - yeah, we haven't seen the masses that are ready to bail on their credit card debt - well you guys will need more bailout money and when it doesn't come and your living on the streets post your messages then.....

until then take your 27% interest rates and criminal fees and shove them up your ass!

lolatyourAPR

Please save your pathetic bullshit.

Bank of America is still standing strong and will continue to do so because unlike other banks, we know what we have to do to continue to stay in business and keep providing loans to people. I'm sorry, ahem RESPONSIBLE PEOPLE. I'm simply speaking on behalf of most associates that see the true side of Bank of America. Yes we needed a bailout but that was to help with the acquisition of merrill lynch. Do you understand that without the help of the government bank of america would have not taken in merrill lynch and thousands of merrill lynch employees would have been jobless? Think about it. These employees and their families would have been directly effected by this if we had not stepped in to simply help. Please do some research before talking about bailouts and who received what. The economy would have been in a worse place than it is now without those funds from the government which was paid back! Yes, Bank of America has made a huge payment back to the government. Let me ask you something...Do you think Bank of America should have stood back and watched the economy crumble even though they knew they could help? Would that have satisfied you? Regardless of the bailout, you'd still be paying "criminal fees" and high APRs. Just because you didn't receive a bailout from all of your debt doesn't mean you have the right to complain. I dare you to walk up to a Merrill Lynch employee and their family and tell them that you wish they wouldn't have kept their job because you believe that you should have been giving a bailout too for being in debt. They'd laugh in your face for being an ignorant piece of crap. What do you do for a living? I'm sure you're not an educated person and I don't expect you to understand anything I just explained.

Assume whatever you would like. If it's makes you feel better to come on here and rant aimlessly about things you know nothing about, go right ahead. You make yourself sound like more of an ignorant asshole with every post. Even if I'm getting paid $10 an hour like you're so quick to assume, I'm not the one paying "criminal fees" and high interest on money that I BORROWED. Bank of America doesn't owe you anything. I've read you previous posts and you sound like a dumb ass bitching and complaining because Bank of America refuses to give into your every want and need. You're an adult, grow up.

torrential

lolatyourAPR, thanks for expressing what a lot of us BOA employees think about the comments we hear on a daily basis from customers who have gotten themselves into financial trouble. It's crazy how customers are given their terms and agreements when the account is opened, which says what will happen if they default. But get mad at us, because they didn't read the agreement, and can't pay on time or have gotten into too much debt. I hear on a regular basis from customers that just listen to the media and don't do the research and sound like idiots when they tell us how we are struggling and how we needed a bailout to stay in business. That kind of stupidity really is irritating. I guess they don't realize that BOA is solid, and only used that money to acquire stuggling financial institutions. It is also funny how people think we are some low life, low paid employees, trying to stick it to the customer, where in fact our role is to help the customer and educate the customer as much as possible, but I've noticed that a lot of the customers I talk to just want all the fees and finance charges waived and once they get their way they hang up and then call the next month and do it all over again. But hey, what are you gonna do? I guess no matter what is said on here, people are still not going to take responsibility for their actions.

Alphacenturi

You guys better wake up. If you are not laid off within the next six months your job will be terminated. B of A will be busted up. Regardless of how good an argument you put up the truth is the truth =

27% interest rate is criminal

excessive fees are criminal

they will get your bank shut down if the American public doesn't rip it down. Let's see you post here in six months. I bet your unemployed.

By the way, I am a college graduate and I own a mortgage company. Don't tell me about responsible borrowing. Your bank did more bad loans than anyone. You guys owned finance companies. Equicredit and other subprime wholesale branches. You guys did tons of subprime loans. I saw the bullshit loans you guys were buying at 104 - 106 ( ya know what that means Mr big time banker? )

impartial

B of A seduced most customers into credit cards by deceptively low interest rates and fine print nobody reads. Who the hell cares how and why. Get off your damn high horse.

The majority of banks offer introductory low rate of interest, not just BOA. You terms of borrowing at that rate are disclosed to you in a separate disclosure, you know this is a term loan. This is not what you call "a small print". If you are so illiterate and cannot read or listen to this short document, do not borrow money. Getting credit from any bank is an earned priviledge according to your credit bureau report. If you are too lazy to read the terms, read at least your statements, at least the part what is the minimum payment and the due date. And do not cry if your limit is lowered, if you reviewed you credit report, you would see that your Fico took a dive , late payments or owe too much, Be thankful for the wake up call. I feel sorry for you if are on a default rate and cannot transfer the money elsewhere. You seriously need to go to debt management. And frankly stop saying "I have this offer from XYZ), that junk is mailed out to every Dick and Harry - very slim chance that you would get approved. Want to close the account? Good riddance. credit is hard to get nowdays and you will lower your Fico even further.

impartial

You guys better wake up. If you are not laid off within the next six months your job will be terminated. B of A will be busted up. Regardless of how good an argument you put up the truth is the truth =

You say you own a mortgage company, scary, you may want to get a little more education about finances.

Alphacenturi

yeah you guys are right --- it's 2009 ----- the country is in a depression ---- i just had my best three months in a row in my 17 year career ----- I have paid your loser bank down to just about zero and will be debt free within 60 days......

..... and your a customer service rep who talks on the phone all day........ please don't feel sorry for me....

your bank is setting many, many, many United States citizens up for failure. Everyone on this forum knows what I mean.... deny it all you want - your bank does not deserve the name America in it because what you guys do is un American PERIOD!

change your name to Bank of Afghanistan...... on second thought I bet they don't charge interest rates in excess of 25%

creditcardfan

I agree 100 percent. Yes, many complaints are not legit. But many are legit. People who pay every month and never miss a payment are lumped in with people who default and don't pay. That is not right, but every bank is doing it.

[quote="Alphacenturi"] your bank is setting many, many, many United States citizens up for failure. Everyone on this forum knows what I mean.... deny it all you want - your bank does not deserve the name America in it because what you guys do is un American PERIOD!

arteest29

[quote="Alphacenturi"]lolatyourAPR and all you B of A low lifes - listen up clearly.......

B of A seduced most customers into credit cards by deceptively low interest rates and fine print nobody reads. Who the hell cares how and why. Get off your damn high horse.

Answer this question - did B of A accept BILLIONS from taxpayers to bail them out? Yes or No? It is none of your damn business how or why customers have debt. These customers are in financial trouble and need help - yes , the kind of help your communist company eagerly accepted from the government........

How can some 10 dollar an hour teller, customer service rep or collections department worker get on here and start telling the American public they were wrong for taking out credit cards. Wait until you get laid off... oh yeah, it's coming. And when all of us get tired of your banks bullshit and refuse to pay any credit card debt at all - yeah, we haven't seen the masses that are ready to bail on their credit card debt - well you guys will need more bailout money and when it doesn't come and your living on the streets post your messages then.....

until then take your 27% interest rates and criminal fees and shove them up your ass!

bottom line is... read the fine print that 'nobody reads'. if that's done and you keep your debt levels low and payment history good, you'll never have an issue with getting credit or getting high rates and fees. i'm not sure if wishing anyone to lose their job right now is going to help, especially the tens of thousands the bank employs.

Adomini24

AlphaCentari.... your posts are a little bit erratic, to say in the least. Yes they took out bailout money, it sucks, blame the government. Your money that was taken will be paid back by the bank with interest. (of course, you will never see this money again so moot point)
And of course, the bank is criminal (OH NO!) Actually, its not. Its just unfair. Its also unfair that customers can run up nearly 50K in debt from credit cards, then just walk away and 7 years later start all over again. Such is the way of life, unfortunately.

Oh, and just to make you more upset.... BoA posted a near 3 billion dollar profit in 1Q (thanks to the mergers). So they are not going anywhere. My job is, since I can no longer to stand working there......

victoria99999

I JUST WANT TO SAY THIS WAS WELL SAID!!!!!!!!

[quote="Alphacenturi"]lolatyourAPR and all you B of A low lifes - listen up clearly.......

B of A seduced most customers into credit cards by deceptively low interest rates and fine print nobody reads. Who the hell cares how and why. Get off your damn high horse.

Answer this question - did B of A accept BILLIONS from taxpayers to bail them out? Yes or No? It is none of your damn business how or why customers have debt. These customers are in financial trouble and need help - yes , the kind of help your communist company eagerly accepted from the government........

How can some 10 dollar an hour teller, customer service rep or collections department worker get on here and start telling the American public they were wrong for taking out credit cards. Wait until you get laid off... oh yeah, it's coming. And when all of us get tired of your banks bullshit and refuse to pay any credit card debt at all - yeah, we haven't seen the masses that are ready to bail on their credit card debt - well you guys will need more bailout money and when it doesn't come and your living on the streets post your messages then.....

until then take your 27% interest rates and criminal fees and shove them up your ass!

Adomini24

Are you serious?

Christina

I was a customer of Bank of America from when my MBNA card became a Bank of America card. I pay ontime every month, I don't go over (or anywhere near) my limit ever. I don't have problems making the payments and I always pay much more than the minimum payment due. For years, the only time I paid late was when I was laid up in the hospital for 2 weeks after a serious accident. Last summer, I noticed BOA changing my due date, which they hadn't done previously. I usually pay online, and I know to schedule the payment a few days in advance. Even doing this, I was charged late fees. For 3 months in a row they did this to me, then they told me that my bank was the one processing the payment late. This had never been a problem in the previous 4 or 5 years. Now my rate skyrocketed and the minimum payment became more than I could comfortably pay. Don't forget, I regularly paid at least $100 more than the minimum due, so this was quite a hike. I called to find out why I was charged a late fee when I scheduled the payment ontime and to see if I could get the minimum payment and the interest reduced and the rep just kept trying to sell me some consolidation loan!! Absolutely ridiculous! I knew what was going on, because I paid on time and never missed a payment, they weren't making any money off of me so they started playing games. I promptly called another credit card company, got a 12 months no interest deal, transferred the balance from my BOA card and I will have the balance paid off in full this month. I will never use Bank of America again. I make sure to tell everyone I know what poor customer service and how Bank of America gouges it's customers. So, they got 2 or 3 late fees out of me, after 4 or 5 years and now they will never get another dime out of me. They lost a customer for life, and maybe more because for the rest of my life if it comes up in conversation I will steer people away from Bank of America!

bgamall

Lola, you need to understand that the banks scammed us with Basel 2 with off balance sheet banking. They created the crisis and want to solve the crisis with a one world banking system. They overrode US sovereignty with their scam, and with the raiding of the treasury, and they want to bury the sovereignty of nations with the one world central bank. My first website in my signature below tells it all with all the links needed to show Gordon Brown's New World Order.

Pulling money out of the big banks, walking away from their crap loans, and asserting the Sovereignty of the United States of America isthe patriotic thing to do. If we don't step on the necks of the banks when they are down they will be implanting chips in our necks when they consolidate. I would not put anything past this one world financial system. It is evil and if it doesn't go down your children will live in greater bondage.

mmr85

Just to let you guys know....BOA trolls these sites and posts comments....

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