How tellers get fired for making deposits or withdrawls? - Bank of America Employee Message Board Discussions on Bank Of America Sucks : Official Bank of America consumer opinion site :

TellerOO2

Hi everyone,

I've heard of a teller and a tos being fired over deposits that were a loss to the skank because the teller was executing the transactions for the tos who was kiting funds between boa and chase (dont sh*t where you eat much?)

but I wasn't too worried something like that could happen to me until last week.

I was cashing a check and I asked my tos to come check it out before I paid out.

My tos advised me not to cash this +/-5000$ check because of insf funds. After the customer left and i paraphrase but he/she said, "if you had cashed that check today you wouldn't be here on monday".

I asked what he/she meant and he/she said:you need to check every time that the account the check is from has the available balance.

and I thought to myself, "why should I be listening to you? You're just lying to me and making rules up"

but I said, "oh okay, now I know, thank you for your help"

I am afraid to ask my tos deeper questions about this.

I am afraid of giving my tos any indication that he/she is succesfully getting under my skin... I don't want to look like a problem child... I dont want boa to know that I think critically about things when they are not looking...

so I ask you, the boa employees anonymous, give it to me straight!

Sorry to pry for specifics, but is there any chance we could ball park the loss amounts that can get you fired?

In the future my toss might not be standing next to me chatting and wasting company time, and I will have to make this call by myself. I will need to know what the real rules are.

so lets assume I am required to check the available balance of every check I cash and refuse it if it has insf funds...

well I cash two kinds of checks
1) checks drawn on BOA
2) checks not drawn on BOA (i cant verify that available balance)

so lets correct the spirit of my tos's statement to be:
you are required to check the available balance of every drawn on BOA check you cash.. and refuse if it has insf funds.

Here's the thing... the atm will ignore insf funds up to 100$...

so obviously you cant be fired for overdrawing someones account...

This is evidenced by: all the atm machines will not be fired on monday.

I suspect that the loss greater than 1000$ might be the magic number... because shorting someone 1000 is grand larceny on some law books...

...and the aching fear in the back of my mind...
are tellers often fired for not meeting referral goals?

is a "coaching" a verbal warning?

The most educational responses to this post for me will be history lessons about fired tellers.

Speculation postings will be less helpful unless they are reallly funny... then they will have served a different usefulness

Thank you for any feed back!!

SuperSSS

Yes.
S/He was correct.
First off, you cannot negotiate a check, under ANY circumstances, if the account on which it is drawn, has insufficient funds.
Secondly, if you were to have taken that check, you would've had to get a supervisor override, 1 for the amount and 2 for the remark and the only person in your banking center who has the ability to override a "Do Not Cash" / "Account has Insufficient Funds" remark is you BCM or CMM and above, but only up to a certain amount.
and lastly, if, for some CRAZY reason, they override that message, especially for a check that large, the check would have come back to the customer, the customer, most likely would contact the bank, incredibly upset and because it would have been a bank error, it then would have been a loss for the amount of the check,
therefore, YOU, the teller and the leader who overrid it, would have taken the loss, which, anything over $1000 is automatic termination and the bank would have taken the loss as well.

the same applies for state/gov't/fed items and BDDAs not properly endorsed.

TellerOO2

Dont worry guys. i answered all my own questions.

the magic number is 4000.

fired?
yes you can get fired for deposits and withdrawls.... and i was... technically..i think. but not because i caused loss. because i lied about it... i think... is boa gonna send me a letter saying that i am officially fired and why? whats the policy there...advice and counsel time...

referrals?
having strong referrals would probably have made my manager think twice about firing me. its that no one cares how great your referals are. unless they suck. then everyone cares. no one ever turns to you and says hey nice referrals.

monica

Well I haven't worked for the bank in 2 years. But from what I remember you cannot cash a check from boa that has insufficient funds. (sometimes the system lets you which is weird) but to cash a check from another bank the person has to have enough in their account to cover if it is a bad check.

hope that helps??

Tellers are fired for not meeting referral goals. (well in my banking center they were) and yes my TOS used my weekly "coaching" and had a separate piece of paper for me to sign that says she spoke to me about the issue I had that week.

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