It is bad enough to stay on hold for 26 minutes before getting dropped. Worse to call back, wait 34 minutes before being told I need to talk to a supervisor. Then, my issue can only be solved by mail. Not email nor FAX nor anything fast. 7-10 days delay just to receive the needed forms. OMG- how does this organization stay in business? Time to sell short and run as fast as I can in the other direction
Bank of America routinely denied qualified borrowers a chance to modify their loans to more affordable terms and paid cash bonuses to bank staffers to push homeowners into foreclosure, according to a Massachusetts lawsuit.