Filled out a credit application for a new vendor over a week ago. Vendor faxed my BOA branch twice - again over a week ago - then let me know that nobody's answering the phone OR filing out vital information we need to get our credit app approved. I called the BOA branch as well, but nobody answered. I went down to bank in person. I had to fill the acknowledgement out myself from new vendor then asked the BOA employee to sign and date and fax back to vendor. I almost missed a deadline that would have cost my company thousands of dollars. I'm cancelling both of my BOA business accounts, as well as my personal accounts because Bank of America sucks and are too big now to succeed. Also, try to get a deposit slip sometime when you're in a BOA location. You have to stand in line now to get one, then take up time for others in line to fill it out. What happened to the company I worked for 13 years of my life?